Dynamics for Good · Emergency response

Ukraine War Animals Relief Fund (UWARF).

UWARF is an animal-welfare emergency-response organization that stood up in the first days of the Russian invasion of Ukraine. They needed Dynamics 365 capability to coordinate donations, volunteers, and rescue operations across multiple regions, fast. We built it in days, not weeks.

The engagement

What we walked into.

UWARF formed in the first days of the Russian invasion of Ukraine, in response to the animal-welfare crisis that nobody else was structurally positioned to address at scale. Pets left behind. Working animals in conflict zones. Volunteer networks moving across borders. Donations coming in from dozens of countries.

What they did not have was the platform underneath any of that. The intake systems, the donation tracking, the volunteer coordination, the case management on the rescue operations themselves. They needed Dynamics 365 capability standing up in days, not the months a normal engagement would budget for.

What we did

The build, in plain language.

  1. 01

    Volunteer and donor management, on day one.

    Dynamics 365 environment configured for nonprofit operations: contacts, donations, volunteer coordination, communications. Working capability the day the org went public.

  2. 02

    Rescue-operation case management.

    Each animal-welfare situation gets handled like a case — intake, geography, status, hand-off, outcome. The data model had to match how field volunteers were actually working in chaos.

  3. 03

    Multi-region, multi-language reality.

    The volunteer base spans Ukraine, Poland, Germany, the US, the UK. The donor base is wider still. The system had to work in that polylingual operating environment from day one.

  4. 04

    Long-term capacity, not just emergency capacity.

    We architected for the operation that UWARF would still be running two and five years later, not just the first ninety days. The platform is in use and evolving.

What changed

Impact.

UWARF has continued operating across the duration of the conflict. The platform Ludia built has scaled with the operation. The organization is one of the named, ongoing Dynamics for Good engagements we talk about most because it shows what the Microsoft stack can do for a crisis response that is global, polylingual, donor-funded, and run by volunteers who do not have an IT department.

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